Refund & Cancellation policy
Refund & Cancellation Policy for Aviqra
Effective Date: 06-05-2026
At Aviqra, we strive to provide the best quality products and services.
Please read our Refund & Cancellation Policy carefully to understand your rights.
1. Cancellation Policy
- Orders can be canceled within 24 hours of placing the order
- Once the order is processed or shipped, cancellation may not be possible
- For digital services, cancellation is not allowed once work has started
2. Refund Policy
a. Eligible for Refund
- Product is damaged or defective
- Wrong product delivered
- Service not delivered as promised
b. Not Eligible for Refund
- Change of mind after purchase
- Delay caused by external factors (courier, server, etc.)
- Digital services once delivered or started
3. Refund Process
- To request a refund, contact us within 3–5 days of receiving the product/service
- Provide order details and proof (images/videos if applicable)
- Our team will verify and approve the request
4. Refund Timeline
- Approved refunds will be processed within 5–7 business days
- Amount will be credited to the original payment method
5. Replacement Policy
- We may offer replacement instead of refund for damaged or incorrect products
- Replacement requests must be made within 3 days of delivery
6. Non-Refundable Items
- Customized or personalized products
- Digital products/services (once delivered)
- Discounted or clearance sale items
7. Contact Us
For any refund or cancellation requests:
Email: support@aviqra.com
Phone: +91-8791911991
Website: www.aviqra.com